FAQs

1. Are your sweets halal?
Yes, all of our sweets are halal certified, so you can enjoy every bite with confidence.

2. Do you offer vegan, vegetarian, or gluten-free options?
Absolutely! We have a wide range of sweets that cater to vegan, vegetarian, and gluten-free diets. Each product is clearly labeled for your convenience.

3. Can I build my own pick and mix sweet bag?
Yes! You can customise your own sweet bag by choosing from our wide selection of sweets. It’s fun, easy, and completely your way.

4. Do you deliver across the UK?
Yes, we deliver to all areas within the UK. Delivery times may vary depending on your location, but we always aim to get your sweets to you as quickly as possible.

5. How long will it take for my order to arrive?
Most orders are processed within 1–2 working days. Standard delivery usually takes 2–4 days after dispatch.

6. Are your sweet jars and cones suitable for gifting?
Definitely! Our sweet jars, cones, and hampers make perfect gifts for birthdays, parties, thank you surprises, or just to brighten someone’s day.

7. Do you accept bulk or party orders?
Yes, we welcome bulk and custom party orders. Please get in touch with us directly for special pricing and packaging options.

8. How should I store my sweets?
Keep your sweets in a cool, dry place away from direct sunlight. Once opened, store them in an airtight container for maximum freshness.

9. What if there’s an issue with my order?
Customer satisfaction is our top priority. If you experience any problems with your order, please contact us right away and we’ll make it right.

10. Can I include a gift message with my order?
Yes! We offer the option to include a personalised message with your gift. Just add your note at checkout and we’ll take care of the rest.